Ordering, Fulfillment & Returns Policy

Sales Channel Disclosure

All Kiarela products are sold exclusively through Amazon.com.

Kiarela does not process payments, fulfill orders, or handle shipping directly. All transactions, payment processing, order fulfillment, shipping timelines, and returns are managed entirely by Amazon.

When you click “Buy on Amazon,” you will be redirected to Amazon.com to complete your purchase securely.

Pricing & Shipping Information

Product prices displayed on this website are provided for informational purposes only.

Final pricing, applicable taxes, shipping costs, delivery estimates, and available shipping methods are determined by Amazon at checkout.

Customers should review the final order details within their Amazon account before completing a purchase.

Estimated fulfillment and delivery timelines typically reflect Amazon’s standard fulfillment services. However, actual delivery dates, shipping speeds, and availability may vary depending on:

• Customer location

• Selected shipping method

• Amazon Prime eligibility

• Product availability

For the most accurate and up-to-date shipping information, please refer to your Amazon checkout page.

Returns & Refunds

All returns, refunds, exchanges, and related customer service matters are handled directly by Amazon under Amazon’s return policies.

Kiarela does not process or authorize returns independently.

Customers must initiate returns through their Amazon account.

You may review Amazon’s official return policy here:

https://www.amazon.com/gp/help/customer/display.html?nodeId=GKM69DUUYKQWKWX7

Return eligibility, refund timing, restocking policies, and conditions are determined solely by Amazon.

Order Support

For questions regarding:

• Order status

• Shipping updates

• Returns

• Refund processing

• Payment issues

Please contact Amazon Customer Support directly through your Amazon account.

Contact Information

For general product questions not related to orders, you may contact:

info@kiarela.com